Question 1

Do you patch or repair tires?

Accepted Answer

Our mobile service focuses on spare tire installation to get you moving safely. For permanent tire repair or patching, we recommend visiting a tire shop. However, our CruZers can help with temporary fixes in emergencies and advise on next steps.

Question 2

What if I don't have a spare tire?

Accepted Answer

If you don't have a spare tire or your spare is flat, let us know when you request service. We can assess the situation and recommend a nearby tire shop if needed.

Question 3

How long does a tire change take?

Accepted Answer

Most tire changes take 15-20 minutes once our CruZer arrives. The total time from request to completion averages around 35-40 minutes, depending on your location.

Question 4

Can you change a tire in any location?

Accepted Answer

We can change tires in most locations, including highway shoulders, parking lots, driveways, and residential streets. If you're in an unusually difficult location, let us know and we'll do our best to help.

Question 5

Do you check the tire pressure on my spare?

Accepted Answer

Yes! Our CruZers verify that your spare tire has adequate pressure before they complete the service. If the spare is low, they'll let you know so you can address it.

Question 6

What areas do you serve?

Accepted Answer

CruZen serves Philadelphia and the surrounding counties, including Montgomery, Bucks, Chester, and Delaware Counties. Check the app for availability in your specific location.

Question 7

What if I'm not in Philadelphia?

Accepted Answer

We're live in Philadelphia and the four surrounding counties today, with the Nationwide Program recruiting CruZers and signing Drive+ members in all 50 states ahead of launch. Check coverage for your city at /nationwide#coverage-map — and if you're a driver or mechanic, become a CruZer at /cruzers to help launch your local market.

Cambios de Llantas

Frequently Asked Questions

Cambios de Llantas

Frequently Asked Questions