Cruzen, LLC – SMS Communication Terms and Conditions

Effective Date: 18th Aug 2025

Last Updated: 18th Aug 2025

1. Overview

By registering with Cruzen, LLC and providing your mobile phone number, you agree to receive SMS (Short Message Service) messages related to your service bookings and account activity. These messages are an essential part of the booking and communication process between users and partners on our platform.

2. Purpose of SMS Messages

We use SMS messages to:

Send service booking updates
Allow mechanic partnes to accept or reject booking requests
Confirm cancellations or rescheduling of bookings
Notify you when a booking is completed
Provide important service-related alerts and reminders

3. Consent to Receive SMS

By checking the consent box during signup, you:

Confirm that the mobile number you provide belongs to you
Consent to receive SMS communications from Cruzen, LLC for the purposes described above
Understand that these messages are transactional and service-related, not promotional

4. Message Frequency

The number of messages you receive will vary depending on:

The number of bookings you make or receive
Booking status changes and responses

5. Charges and Fees

Cruzen, LLC does not charge for SMS messages. However, your mobile carrier’s standard message and data rates may apply.

6. Help and Support

For help or more information about our SMS service, contact us at:
support@cruzen.com

7. Privacy and Data Protection

We respect your privacy. Your phone number and personal data will be handled in accordance with our Privacy Policy. We do not share your number with third parties for marketing purposes.